Start on the shop floor
Never features just because the technology allows them, always a recognisable bottleneck in daily work: such as writing notes between two visits or having to type information twice.
Snappie Lab
Built with the people doing the work.Not on a drawing board.
Good tools for care, public service and professional organisations are not born in a meeting room. In Snappie Lab we develop and test new capabilities directly with teams in practice — before they become standard across the platform.
01 · How we innovate
We keep the pace.Frontrunners test reality.
A roadmap that sits on paper for years helps nobody. Instead we build forward in short steps while committed customer teams test the first version during their real working week.
Test small and safely
We set up a clearly bounded pilot with a small team alongside their own information manager or DPO. Anything that feels awkward in practice gets refined straight away.
Released to everyone only once everything is sound
An innovation leaves the Lab only once non-technical colleagues can use it effortlessly and every requirement around European processing, group access and oversight is assured.
02 · Co-creation with frontrunners
Alongside care workers and teams.Never above them.
Together with organisations such as PSW and InteraktContour, we test where AI genuinely relieves pressure during a busy day. Think of support workers on the move who prefer speaking to typing, or carefully exploring how specialists can safely connect to existing record information.
By sitting down early with real users, quality advisers and DPOs, we spot straight away which button gets in the way and which safeguard proves indispensable — just as we did while building Snappie Pulse.
Frontrunners in the Lab
What one organisation sharpens with us in the Lab becomes available to every Snappie customer once cleared — so nobody has to reinvent the wheel.
No untested experiments in your everyday workspace.
The Lab applies the same bar as the rest of Snappie: if we do not yet have full control over how a feature behaves, it is not opened up to live data. Where needed we test with fictional data first and release a capability only once it runs inside your dedicated European environment, respects team and group permissions, and stands up to scrutiny.