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Snappie Flow

Fixed steps prepared.You review and decide.

Have recurring research and writing prepared in fixed steps — for instance from an intake conversation to a draft support plan, or from meeting notes to an advisory report. Snappie runs the steps, checks the result against your quality standards and, once switched on for the Flow, prepares it as an editable working document.

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Snappie Studio · Flow
Support plan Shared with groups
Active: v2
Starts in chat
Phase 1 at the same time
Intake notes
Case file specialist
Phase 2
Goals specialist Waits for: Intake notes, Case file specialist
Combine into working document Checked against your quality standards before display
  • Steps in sequence and side by side
  • Checked against quality standards first
  • Optional working document (Word & PDF)
  • No price per user
The problem

Work that keeps passingthrough separate handoffs.

A support plan, advisory report or complaint reply always takes the same steps: reading through notes, checking policy and writing up in the right structure. A Flow captures that route once for your team so colleagues no longer start from a blank page.

Desk after desk
  1. Colleague A reads the intake notes and daily reports
  2. Waits until colleague B’s diary is free
  3. Colleague B drafts the goals from a blank page
  4. Colleague C manually checks required headings and tone
One fixed Flow
  1. Case file specialist Organises intake notes and daily reports
  2. Goals specialist Drafts concrete goals following your methodology
  3. Quality check Checks required sections, tone and sources
Checked draft, optionally saved as a working document. You review and decide.
The screens are designed examples with made-up documents. How it works is real. · Read the PSW case study →
How it works

From fixed working methodto checked draft.

Three clear parts: you set up the steps once in Studio and your team runs the Flow straight from chat.

Step 1 · Fixed steps & sharing

Set the sequence once and share with the right team.

Choose which specialists work together and in what order. Steps that do not depend on one another start at the same time; follow-on steps build on their output. You decide right away whether the whole organisation, a specific group or only yourself can use the Flow.

  • As long as a specialist remains active, you can pin a step to a specific published version so later edits to that specialist do not unexpectedly change the Flow.
  • Enable with a single switch that the final output is saved straight away as an editable working document.
How to set up a specialist →
Step 2 · Quality check

Checked against your standards first, only then on your screen.

Link a quality profile to your Flow — for a Report Flow too, you select one deliberately — and set out in plain language what the draft must meet. Snappie checks required or forbidden headings and target length directly; tone of voice and source grounding are passed to the quality check as fixed review instructions.

  • If the check still spots a gap, Snappie refines the draft up to three times and by default lets an extra specialist step in, unless you switch that expansion off on the Flow.
  • No unchecked intermediate drafts on your screen; afterwards, you always review the final draft yourself.
Step 3 · Run & working document

Asks when details are missing and delivers a working document when enabled.

Colleagues start the Flow from chat. If key information is missing, Snappie asks a follow-up question along the way or leaves a clear [TO COMPLETE] marker instead of inventing assumptions. When the builder switches working-document saving on for the Flow, the checked output stands ready as an editable document with Word and PDF export; otherwise it appears directly as an answer in the conversation.

  • When working document is enabled, you edit the text directly in Snappie, mark it as reviewed and export to Word (.docx) or PDF (.pdf).
  • Snappie never sends messages on its own and never writes data to external systems behind your back.
The screens are designed examples with made-up documents. How it works is real.
Curious what your own process looks like as a Flow?
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Grip and control

Prepared by Snappie.Decided by you.

A Flow takes repetitive research and drafting off your hands without giving away oversight or the final say.

  • Honest when details are missing

    When context is missing, Snappie asks a follow-up question that never expires, or lists missing details clearly under Assumptions and open points with [TO COMPLETE].

  • Share per group and maintain as a team

    Set per Flow which groups work with it. Authorised builders can maintain Flows together, complete with protection against accidental overwriting.

  • Every step inspectable, changes logged

    In your own conversation, AI audit shows exactly which steps ran and how the quality check went. In the audit log, administrators see who published or updated a Flow — never the content of conversations.

  • No automatic actions outside Snappie

    A Flow prepares the work and stops at the checked draft. Sending an email or recording anything in your client or customer file is always done by you after your own review.

In practice

Three workflows,ready for your review.

Pick a real-world example and see which steps work together.

Snappie Studio · Flow
Support plan
Starts in chat
Phase 1 at the same time
Intake notes
Case file specialist
Phase 2
Goals specialist Waits for: Intake notes, Case file specialist
Combine into working document Checked against your quality standards before display
Question in the chat
Turn the intake conversation and March daily reports into a draft support plan.
What comes out
Working document (Word / PDF) With working document switched on for the Flow: ready to review and export to Word or PDF.
Why this helps
So support workers start by reviewing and refining instead of facing a blank page.
The screens are designed examples with made-up documents. How it works is real.

Frequently asked questionsabout Flow.

When do you use a Flow instead of a regular question in chat?

A single chat question works well for one quick task. As soon as recurring work involves several fixed steps — organising source notes first, checking policy next and writing up under standard headings — a Flow captures that entire route once for your team.

What happens when details are missing during a run?

If a specialist or the quality check needs extra details, Snappie asks a targeted follow-up question in chat along the way. That question never expires: you can come back to it later. If you skip a question, Snappie does not invent assumptions — instead it marks the gap honestly with [TO COMPLETE] under Assumptions and open points.

Can we edit the result and export it to Word or PDF?

Yes. When saving as a working document is switched on for the Flow, the checked result appears directly as an editable document in your chat. You refine the text, click Mark as reviewed and export to Word (.docx) or PDF (.pdf), without custom Word or PDF house-style templates. Snappie never sends the document on its own by email or to another system.

Does the quality check guarantee an error-free result?

No. The quality check is a strong guardrail behind the scenes, not a guarantee. When you link a quality profile to the Flow, Snappie checks required or forbidden headings and length directly before display, passes tone of voice and source grounding along as fixed review instructions, and runs up to three improvement rounds by default if something is missing. After the final round, Snappie delivers the draft as it stands and you remain responsible for the final review.

Can a Flow start on a schedule, and who is allowed to use it?

A Flow always starts from a conversation in chat — either because you pick it or because Snappie selects it when a question matches closely. Scheduled runs or triggers from incoming emails do not exist. Under Visibility, you decide whether the Flow is available to everyone in the organisation, to specific groups or only to yourself.

What does Flow cost?

Flow is part of the Snappie base licence: you don’t pay per user.

A fixed annual licence of €15,000 plus €500 a month for your own environment and hosting: €21,000 fixed per year for your whole organisation. On top of that, you pay actual AI usage at list price plus 15% (minimum €50 a month), bounded by an agreed hard monthly cap on AI usage (calculated at list price before the 15% markup). If that cap is reached, only new AI requests pause until the next month; the Knowledge Base, documents and administration keep working as normal.

Which process will you put into a Flow first?

Not a quick sales pitch, but a half-day hands-on session built around a real challenge from your organisation — with us in Roermond or at your offices.

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